Privacy Policy 1988 Club – Our Commitment to Protecting the Personal Data of Malaysian Members

This Privacy Policy is published by 1988 Club ("We", "Platform") and applies to all members and users who access or use the 1988 Club platform via the official website at https://1988club.click or any other digital platform we operate.

We are committed to keeping your privacy protected every time you interact with 1988 Club – from the moment you register an account, make a deposit via Touch 'n Go or GrabPay, play slots or live casino, to contacting our customer support team. Each of these touchpoints involves the processing of your personal data, and this Privacy Policy explains how we handle it responsibly.

This policy has been drafted in accordance with applicable requirements Personal Data Protection Act 2010 (PDPA) Malaysia and represents our written commitment to you as a valued member.

1988 Club collects various categories of personal data when you use our platform. The table below clearly outlines the types of data, their sources, and the original purpose for which they are collected:

We not collect your credit or debit card information directly – all payments are processed through authorised third-party payment gateways such as Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay and FPX. Your sensitive financial information never touches or is stored on our servers 1988 Club.

The personal data we collect is used solely for the following purposes – nothing beyond this:

• Identity verification and fraud prevention: To verify that you are an eligible individual (aged 18 and above, residing in Malaysia) and to prevent multiple account usage or fraudulent activity.
• Transaction processing: To process your deposits via Touch 'n Go, GrabPay, DuitNow, or other methods, and to withdraw funds to your account securely and accurately.
• Platform service delivery: To enable you to play slots, live casino, bet on Malaysia Super League football, badminton, cricket and e-sports, and access all platform features 1988 Club.
• VIP Rewards Programme: To calculate your VIP progress, automatically credit weekly cashback, and provide benefits relevant to your VIP tier.
• Customer support: To resolve enquiries, complaints, or assistance requests submitted via Live Chat or email.
• Legal compliance: To comply with applicable Malaysian legal requirements, including anti-money laundering (AML) and know-your-customer (KYC) obligations.
• Account-related communications: To send you important notifications about your account, policy updates, or promotions you have agreed to receive.
• Platform improvements: To analyse usage patterns in aggregate (anonymised) form in order to improve platform features and user experience 1988 Club.

1988 Club processes your personal data on one or more of the following legal bases under Malaysia's PDPA:

• Consent: When you register an account and agree to our Terms & Conditions and Privacy Policy, you give us consent to process your data for the stated purposes. You may withdraw consent for marketing communications at any time.
• Contractual requirement: Processing required to fulfil the service agreement between you and 1988 Club – such as processing deposits and withdrawals – are lawful under this contractual relationship.
• Legitimate interests: Processing for the purposes of fraud prevention, platform security, and service improvement is based on our legitimate interests, provided these do not override your rights.
• Legal obligations: Processing required to comply with applicable Malaysian law, including AML requirements and reporting to relevant authorities.

1988 Club does not sell, rent, or disclose your personal data to third parties for marketing purposes. However, in the course of operating the platform, we may need to share data in the following limited circumstances:

• Payment service providers: Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, FPX Maybank2u and CIMB Clicks providers receive only the minimum transaction information required to process your payment. They are bound by their own privacy policies and security standards.
• Gaming software providers: To deliver slots and Live Casino games, we work with leading gaming software providers. Minimum data required to run game sessions may be shared, but we ensure all providers are bound by strict confidentiality agreements.
• Analytics providers: We use analytics services to understand how our platform is used. Data shared for this purpose is anonymised and cannot be used to identify you personally.
• Legal authorities: Where required by valid Malaysian law, including in response to a court order or an investigation by a recognised Malaysian authority, we may be required to disclose your data. We will endeavour to notify you of any such disclosure unless prohibited by law.

1988 Club implements a range of technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction, or disclosure:

• 256-bit SSL Encryption: All data transmitted between your device and our servers is protected using the latest TLS/SSL protocols — the same standard used by Malaysia's major banks.
• Secure password storage: Your password is never stored in plain text – it is cryptographically hashed using a strong algorithm before being saved.
• Strict access controls: Only staff who require access to specific data to perform their duties are permitted to do so, and all access is logged and audited on a regular basis.
• Continuous security monitoring: Our systems are monitored 24/7 to detect and respond to any suspicious activity or unauthorised access attempts.
• Regular security audits: Platform 1988 Club undergoes independent security audits on a regular basis to identify and address any vulnerabilities before they can be exploited.
• Incident response plan: We have a comprehensive incident response procedure in place. In the event of a data breach that may affect you, we will notify you within the timeframe required by Malaysian law.

While we take all reasonable precautions, no internet security system can be guaranteed 100% secure. As an added measure, you should also safeguard your account by using a strong password and not sharing it with anyone.

1988 Club retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable Malaysian law:

• Active account data: Retained for as long as your account remains active, and for a defined period following account closure to facilitate the resolution of any outstanding disputes.
• Financial transaction records: Retained for a minimum of 7 years in accordance with Malaysian legal requirements relating to financial records and anti-money laundering (AMLA).
• Gaming and betting data: Your slots, Live Casino, and Sports Betting history – covering football, badminton, and cricket – is retained for 2 years for dispute resolution and quality control purposes.
• Customer support communication records: Retained for 1 year to help us deliver consistent support and resolve recurring complaints.
• Anonymised data for analytics: Data that has been processed and can no longer be used to identify you may be retained for a longer period for analytics and service improvement purposes.

Once the retention period has expired, your data will be securely deleted or anonymised so that it can no longer be linked to you as an individual.

Platform 1988 Club uses cookies and similar tracking technologies to ensure the platform functions properly and to enhance your experience. Below is a summary of the types of cookies we use:

You can manage your cookie settings through your web browser preferences. However, disabling certain cookies may affect the functionality and your overall experience on the platform. 1988 Club.

In accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and the commitment of 1988 Club, you have the following rights regarding your personal data:

• Right to access: You may request a copy of the personal data we hold about you at any time. We will process such requests within 21 business days.
• Right to rectification: If you find that any information we hold about you is inaccurate or incomplete, you may request that we correct it.
• Right to erasure: Under certain circumstances — particularly where your account has been closed and there is no legal requirement to retain the data — you may request the deletion of your personal data.
• Right to withdraw consent: You may withdraw your consent to marketing communications at any time by clicking the "unsubscribe" link in our marketing emails or by contacting our support team.
• Right to object: You may object to the processing of your data in certain circumstances, particularly for direct marketing purposes.
• Right to restriction of processing: Under certain circumstances, you may request that we restrict how we process your data while a dispute or investigation is ongoing.

To exercise any of the above rights, contact us by email at support@1988club.click with the subject line "Privacy Rights Request". We will verify your identity before processing any request to safeguard the security of your data.

Platform 1988 Club is intended exclusively for users aged 18 and above. We do not knowingly collect, process, or store any personal data from individuals under the age of 18.

If we discover that we have inadvertently collected data from someone under the age of 18, we will take immediate steps to delete that data and close the relevant account. If you are a parent or guardian and believe that a child under your care has registered an account with 1988 Club, please contact us immediately at support@1988club.click so that we can take immediate action.

1988 Club reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, new Malaysian legal requirements, or added platform features. When we make significant changes, we will:

• Updating the "Last updated" date at the top of this document.
• Displaying a clear notice on the platform's main page for at least 14 days before any changes take effect.
• Sending notification emails to all registered members affected by material changes.

We encourage you to review this page regularly – at least once every three months – to stay informed about how we handle your personal data. Continued use of the platform following the publication of any changes will be considered your acceptance of the updated terms.

If you have any questions, concerns, or requests regarding this Privacy Policy or how 1988 Club handles your personal data, please reach out to us through the following channels:

• Privacy email: support@1988club.click (subject: "Privacy Enquiry")
• Live Chat: Available 24/7 on the platform – look for the Live Chat icon at the bottom-right corner of the page
• Response time: We are committed to responding to all privacy-related enquiries within 3 business days

Our support team speaks Malay and understands the needs and concerns of Malaysian users. You should never feel hesitant or uncomfortable raising any privacy-related questions – we are here to help.

If you believe that 1988 Club has not resolved your privacy concerns to your satisfaction, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia or the relevant authority under applicable Malaysian law.